Our Expertise

Director – Patrice Higgins

Patrice FINAL 2 cropped

About Patrice

Patrice brings a wide range of experiences from her work in primary care, as well as in community and not for profit organisations. Before starting her own consultancy business, Patrice held several senior executive positions including as CEO for a division of general practice and in organisations including: Kidney Health Australia, National Heart Foundation, and Epilepsy Victoria. She holds several qualifications including a Master degree in Public Health from Melbourne University.

Patrice works alongside her clients to strengthen managerial and operational performance. She focuses on building organisational capabilities and supporting individuals and teams collectively.

Patrice has built positive and maintains strong relationships both within and across organisations and sectors evident by the many invitations for her to continue to work with organisations and individuals over a number of years. She can work effectively at all levels in an organisation and is experienced with large-scale organisational change efforts. She is an experienced coach and is particularly interested in coaching and mentoring women into leadership roles.

Patrice has been recognized for her achievements in health promotion and replacement of tobacco sponsorships. Under her leadership as Manager of the Heart Health Sponsorship Program – the National Heart Foundation – was a recipient of the VicHealth 3rd sponsorship excellence award (acknowledging organisations whose commitment and vision have pioneered exceptional partnerships).

Associate – Jonathan Schauder

About Jonny

Jonny is a very experienced and recognized expert in leadership, relationships, personal and interpersonal skills, conflict resolution, strategy, collaboration and creating high performing teams and building and changing cultures. He has lectured in Business and Organisational Strategy and Negotiation at undergraduate, post-graduate and advanced post-graduate levels; and has also lectured in the Monash University MBA. He has completed advanced mediation training with the world recognized mediation experts, Bush and Folger, and has worked with Professor Roger Fisher, author of the internationally acclaimed text, “Getting to Yes”.

Having had training and consulting relationships with Vicroads and Treasury for more than a decade Jonny has consulted with many major infrastructure projects. His innovative work on facilitating stakeholder relations and consultations to achieve engagement has resulted in positive outcomes for projects such as the Springvale Road rail crossing removal and the Clyde Road Upgrade. Jonny has worked with clients in a range of sectors including social, community and health.

In the health sector Jonny has been a driving force supporting the Australian and New Zealand College of Anaesthetists (ANZCA), he has consulted to the Committee of Presidents of Medical Colleges (CPMC), and he coaches senior executives across the entire medical spectrum – from Chairpeople, to CEOs, to managers and staff. He has, for the past 20 years mediated disputes in the medical field and is particularly expert in resolving stakeholder and relationship problems in multidisciplinary health-care teams.

Associate – Deb Colville


About Deb

Deb is a leading medical educator, academic, and ophthalmologist.

Deb currently lectures in research methods and undertakes doctoral and masters supervision at Monash University. She has a range of medical education and public health qualifications including a Master of Public Health in Program Evaluation from the University of Melbourne and PhD focused on competency based training from
Monash University.

Deb holds a range of positions and has accepted leadership roles in the Royal Australasian College of Surgeons (RACS). Deb is currently International Co-Vice Chair of Medical Women’s International Association’s Ethics and Resolutions Committee, and National Co-ordinator of Australian Federation of Medical Women. She is a past Director of Ophthalmology Austin Health, RANZCO Examiner in Physiology, RANZCO Qualification and Education Committee member, and RANZCO Elected Councillor.

Deb is well published in research, medical education, gender, and is a regular presenter at conferences.

Deb undertakes consultancy work that helps build individual and organisational capability and that supports improvements in medical education, gender equality and eye health.

Deb achievements have been acknowledged and she has been awarded the Australian Medical Association’s Women in Medicine Award, and election to the RACS Court of Honour.

Associate – Diana Cooper


About Diana

Diana commenced her career as Registered Nurse and holds a Bachelor of Applied Science Advance Nursing, a Graduate Diploma in Health Administration and various certificates in Infection Control and a Certificate of Attainment – Aged Care External Assessors Course Mark 11 Australasian Auditing and Certification Services.

Diana has held executive positions in aged care groups and other organisations. Her clinical leadership roles include short-term clinical consultant secondments in residential aged care facilities and in Director of Nursing locum roles. Diana has extensive experience in developing innovative approaches to service delivery including Nurse Practitioner models and expertise in regulatory compliance and continuous quality improvement. Diana has been responsible for three Better Practice Awards and has undertaken internal risk audits for multiple aged care providers.

Diana has particular expertise and experience in the primary health and aged care sectors. Her skills include: project management (state and national level projects), risk management, research, and human resource management. Her areas of knowledge and interest include Advanced Care Planning and an End of Life Care. Diana is a published author and an experienced presenter and facilitator.